Not cooling
Cooling loss can involve airflow, fans, thermostat or sensor faults, compressor problems, refrigerant loss or electrical issues.
Send the fault details now. We will confirm availability and the next step.

Our repair approach
We begin with the symptoms you have noticed, check the components and controls connected with the fault, then explain what needs attention. A proper diagnosis helps avoid replacing parts unnecessarily.
How repair pricing works →Professional repair service
Fridge faults are time-sensitive because food temperatures can rise while the appliance still appears to be running. The first step is to separate a complete cooling failure from a partial problem such as one warm compartment, excessive frost, unusual cycling or a noisy fan.
A refrigerator combines airflow, sensors or thermostats, fans, drainage, door sealing and a sealed refrigeration system. A fault in one part can change the behaviour of the others, which is why a single symptom should not be treated as a guaranteed diagnosis.
When you book, tell us what is still cold, whether the compressor or fans can be heard, and whether the fault appeared suddenly or gradually. We will use those details to guide the diagnosis.
What we check
We use the symptoms to guide our checks, then confirm the cause before recommending parts or repair work.
We compare what is happening in the fridge and freezer compartments rather than treating “not cold” as one fault.
Fan operation, vents, ice build-up and airflow restrictions are checked when one compartment performs differently from the other.
Thermostats, sensors, dampers and control behaviour become important when temperature is unstable or excessive.
Compressor operation, heat rejection and refrigerant-side symptoms are assessed when the checks point beyond airflow or controls.
How we diagnose the problem
Our diagnosis separates airflow, control, electrical, compressor and refrigeration faults so the repair addresses the real cause.
We start with temperatures, noises, cycling behaviour and what changed before the fault.
Fans, vents, sensors, thermostats and icing can affect cooling even when the compressor still runs.
Compressor operation, condenser condition and refrigerant-side symptoms are assessed when relevant.
The proposed repair should match the diagnosed cause, with parts availability and appliance condition considered.
Our repair work
We work directly on appliance components, electrical systems, cooling systems and controls, then test the repaired function before the job is complete.



Repairs we carry out
Once we identify the cause, we explain the repair, the parts involved where applicable and what the appliance needs to operate correctly again.
Start components, wiring, sensors, thermostats, fans and controls may be repaired or replaced when testing identifies them.
Compressor and refrigerant-side work is considered only when diagnosis supports a sealed-system problem.
Blocked drains, repeated ice build-up and airflow restrictions can require a different repair approach from a refrigerant fault.
If the fault is major, repeated or affected by unavailable parts, we explain the practical repair considerations rather than pushing a default answer.
Repair prices
Most fridge repairs fall between R450 and R4,500+ depending on the fault, parts and whether sealed-system work is required.
See Full Pricing GuideFridge repair vs regassing
Low refrigerant can reduce cooling, but airflow, controls, fans and compressor faults can create similar symptoms. We only re-gas when testing shows refrigerant work is required.
Cooling performance and refrigeration-system checks may point to refrigerant loss. Leak assessment matters because gas does not simply get “used up” in a sealed system.
Fan, thermostat, sensor, drainage, icing, door-seal, start-component and electrical problems are separate repairs.
Repeated major faults, poor overall condition or unavailable parts can change the economics. The decision should follow diagnosis, not age alone.
Common questions
Answers to the questions customers commonly ask before a repair.
That pattern often points toward airflow, fan, icing, damper or control issues, although the exact cause still needs diagnosis.
No. Refrigerant loss is only one possible cause. Fans, sensors, thermostats, start components, compressor faults and airflow problems can create similar symptoms.
Clicking can relate to start components, controls or compressor behaviour. The appliance needs to be checked before deciding which part is responsible.
Keep the appliance accessible, avoid repeated unplugging if it is behaving abnormally, and note what is still working, any noises and when the problem started.
Service coverage
Choose your area below, or book directly and tell us where the appliance is located.
Book Fridge Repair
Tell us the appliance, your location and what has gone wrong. We will confirm availability and arrange the visit.
Phone: 079976 2941