Runs but does not heat
High-voltage or control faults may be involved and require professional diagnosis.
Send the fault details now. We will confirm availability and the next step.

Our repair approach
We begin with the symptoms you have noticed, check the components and controls connected with the fault, then explain what needs attention. A proper diagnosis helps avoid replacing parts unnecessarily.
How repair pricing works →Professional repair service
Microwave faults should be diagnosed from safe external symptoms first. The fact that the display works does not mean the high-voltage heating circuit is functioning, and the fact that the unit is unplugged does not make internal DIY inspection safe.
Tell us whether the microwave powers on, runs, rotates and heats, and whether there is any arcing, burning smell or door damage.
What we check
We use the symptoms to guide our checks, then confirm the cause before recommending parts or repair work.
Supply, display and control response are assessed from normal operation.
Safety switches and latch conditions are important when the unit will not start.
Internal heating-circuit diagnosis requires safe professional testing.
Turntable and fan operation can help separate mechanical from heating/control faults.
Do not remove a microwave cabinet or attempt internal testing. High-voltage components can retain dangerous energy even when the appliance is unplugged.
How we diagnose the problem
The cabinet should remain closed for the user; internal checks belong to trained repair work.
Power, display, door and heating behaviour are established from normal controls.
Door switches and latch conditions are considered where start/power behaviour is abnormal.
High-voltage and control components require appropriate test procedures.
Heating and safety functions are checked before return to normal use.
Repairs we carry out
Once we identify the cause, we explain the repair, the parts involved where applicable and what the appliance needs to operate correctly again.
Supply, interlock and control conditions can be investigated.
Heating-system diagnosis is performed with appropriate high-voltage precautions.
Unsafe or unreliable door closure should be repaired before normal operation.
Mechanical drive and user-control faults may be repaired independently of the heating system.
Repair prices
Microwave repair prices vary with switches, fuses, control parts and high-voltage components.
See Full Pricing GuideSafety first
Microwave high-voltage components can retain dangerous energy even after unplugging. Stop use if the unit arcs, burns or has a damaged door.
Book the repair and describe whether the turntable, fan and display still work.
Stop use and do not keep testing the unit.
Do not use a microwave with a door or latch that does not close correctly.
Common questions
Answers to the questions customers commonly ask before a repair.
No. Microwave high-voltage components can retain dangerous energy after unplugging. Internal work should be left to trained repair personnel.
The motor/display circuits can operate while the high-voltage heating system has a fault.
No. Stop use and arrange diagnosis.
Yes. Door interlocks are part of the safety system and can prevent operation.
Service coverage
Choose your area below, or book directly and tell us where the appliance is located.
Book Microwave Repair
Tell us the appliance, your location and what has gone wrong. We will confirm availability and arrange the visit.
Phone: 079976 2941